Privacy Policy
Last updated: December 2024
Introduction
Walk App ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Location Data
We collect your precise location data to:
- Show you nearby walking tours
- Track your progress along tour routes
- Automatically trigger audio when you arrive at tour stops
- Provide navigation assistance during tours
Location data is collected only while the app is in use or when you are actively on a tour. We do not track your location when you are not using the app.
Usage Data
We may collect information about how you use the app, including:
- Tours you view and complete
- Feedback and ratings you provide
- App performance and error data
Device Information
We may collect device information such as your device type, operating system version, and unique device identifiers for analytics and troubleshooting purposes.
How We Use Your Information
We use the information we collect to:
- Provide and improve our walking tour services
- Personalize your experience
- Respond to your feedback and support requests
- Analyze usage patterns to improve the app
- Ensure the security and integrity of our services
Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate the app (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data collection practices
Location Permissions
You can control location permissions through your device settings. However, disabling location services will limit the app's functionality, as location is essential for the walking tour experience.
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@getwalk.app